PlayStation 4 Reportedly Displaying Software Problems, Two New Error Codes Emerge

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PlayStation 4 Reportedly Displaying Software Problems, Two New Error Codes Emerge

Post by S7 Sticky on Tue Dec 31, 2013 2:03 pm

Sony’s PlayStation 4 is also having its share of latest console issues. Various PlayStation 4 errors are being reported by users all related to the system’s hardware, two new PlayStation 4 errors are stated under. Most reported PlayStation 4 issues are software related, some PlayStation 4 users have been reporting two new PlayStation 4 errors on PlayStation European Blog. According to the reports, an error window pops up every time the users try to check the PlayStation friends list or access the Playroom.
The first error has the CE-34861-2 error code, and is present when users try to access their PlayStation friend list. Kieran0161 reported this error first on PlayStation EU Blog, complaining about the error.
“I keep getting this error and I’m not happy it cost me like £500 for ps4 then £40 to get online and I can’t Even use it you take are money but don’t give use a service we pay for on ps3 it was free so can’t complain but now I pay for bout coz it don’t work you best give use free online for a year now.” Kieran0161 said.
The second reported software related PlayStation 4 error is CE-34878, which occurs when users try to access the PlayStation Playroom. SAUER_30-06 has spotted and encountered the error, and responded with the following post.
“Yesterday I called Sony support about my PS4 that constantly gave me the 34878 error, despite total rebuilding the system, reinstalling certificates and reinstalling games. Sony support told me to get it replaced at the store I got it from, so I did. Got home and plugged it in and everything worked fine. I even played a whole hour of Battlefield 4 for the first time! If your console crashes constantly every 10 minutes, call support or your store. You´ll get a new one. ” SAUER_30-06 said.
Many troubleshooting tips have been posted by other players who have viewed the threads created by the users who are suffering with these PlayStation 4 software errors. Some methods are also reported to be working, so do not forget to check the threads (1, 2, and 3) regarding the PlayStation 4 software errors on PlayStation EU Blog.
Thank you WCCF for providing us with this information

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Re: PlayStation 4 Reportedly Displaying Software Problems, Two New Error Codes Emerge

Post by Xpert2010 on Tue Dec 31, 2013 2:16 pm

Reading Kieran0161's complaint gave me a headache.

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Re: PlayStation 4 Reportedly Displaying Software Problems, Two New Error Codes Emerge

Post by S7 Interseptor on Tue Dec 31, 2013 2:54 pm

EDIT: I am stupid. Relevant information follows...

A little internet research show the code CE-34878 is a general error code on the PS4 and can be attributed to several issues.  Apparently it is also the same code given when BF4 crashes and drops to the home screen.  I assume something similar happens when the X1 crashes in BF4?  Do you guys get a error code and chance to send a crash report?

EDIT #2: I also had problems accessing my friends list for a day or two after Xmas.  I assumed it was overload from Xmas noobs.  All is fine now.  Not sure about this guy.


Last edited by S7 Interseptor on Tue Dec 31, 2013 2:57 pm; edited 1 time in total

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Re: PlayStation 4 Reportedly Displaying Software Problems, Two New Error Codes Emerge

Post by Xpert2010 on Tue Dec 31, 2013 2:57 pm

S7 Interseptor wrote:EDIT: I am stupid. Relevant information follows...

A little internet research show the code CE-34878 is a general error code on the PS4 and can be attributed to several issues.  Apparently it is also the same code given when BF4 crashes and drops to the home screen.  I assume something similar happens when the X1 crashes in BF4?  Do you guys get a error code and chance to send a crash report?

No, it would just send me to the home screen where I would have to restart the game.  No error message.

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Re: PlayStation 4 Reportedly Displaying Software Problems, Two New Error Codes Emerge

Post by S7 Interseptor on Tue Dec 31, 2013 2:59 pm

Hum, that sucks. I like sending error reports to DICE and Sony.  Makes me feel better and gives me hope they will fix the problem.  Any time my PS4 has some sort of major error I get a little screen that allows me to send a report.

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Re: PlayStation 4 Reportedly Displaying Software Problems, Two New Error Codes Emerge

Post by S7 mrmiller on Tue Dec 31, 2013 3:30 pm

S7 Interseptor wrote:Hum, that sucks. I like sending error reports to DICE and Sony.  Makes me feel better and gives me hope they will fix the problem.  Any time my PS4 has some sort of major error I get a little screen that allows me to send a report.

I don't send them to MS when windows has a problem, so I doubt I would send it in for the One (or PS4 for that matter), and MS probably dropped it from the One for that reason- LOL. Still sounds like it is more of an EA problem than anything.


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Re: PlayStation 4 Reportedly Displaying Software Problems, Two New Error Codes Emerge

Post by S7 Coolhand on Tue Dec 31, 2013 5:03 pm

Error reports are likely submitted automatically.   Why wouldn't they be?  We already agreed to share everything in the EULA.

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Re: PlayStation 4 Reportedly Displaying Software Problems, Two New Error Codes Emerge

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